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01. Bangladesh Police is an organization providing services to the people.
02. All citizens are equally legal in every police station of the country irrespective of race, religion, caste and political / social / economic class
      There are opportunities to gain rights.
 
03. Services will be provided before the help candidates arrive at the police station.
 
04. The police will show respect and address all the persons seeking help in the police station.
 
05. The duty officer will provide all possible assistance in the application of the person who has come to the police station to make a GD.
 
     The second copy should be provided to the applicant along with GD No., date and signature and seal of the concerned officer. Described
 
     The GD will be dealt with as soon as possible and the applicant will be re-informed of the action taken.
 
07. The oral / written statement of the person who has come to file a case at the police station will be recorded by the officer in charge and the person who has come will file a case.
 
     Inform the number, date and section and the name and title of the investigating officer. The investigating officer is regular with the informant
 
    Maintain communication to keep him informed of the progress of the investigation and to inform him in writing of the outcome when the investigation is completed.
 
07. If the officer in charge of the case / duty officer of the police station expresses inability to enter the case of any person who has come to the police station to file a case.
 
     Apply according to the following rules rather than remedy the matter: -
 
                A) Apply to the Assistant Commissioner of Police (Zone) / Assistant Superintendent of Police (Circle) in the metropolitan area.
 
                B) If he does not take action on the matter, the person may apply to the Deputy Commissioner of Police / District Superintendent of Police.
 
                    Do.
 
                C) Then if he also does not take any action against the said person then the said person should inform the concerned Commissioner of Police / DIG.
 
        Apply to
 
                D) If they do not take any action in this regard, they will apply to the Inspector General of Police for redressal of the matter.
 
07. The injured victim will be provided overall assistance from the police station and the police station will collect all the medical certificates in this regard.
 
09. The provisions of the Children's Act, 1974 relating to juvenile delinquency will be followed and they will be protected from adult offenders in any way.
 
    It will be ensured that they cannot come in contact. For this purpose juvenile detention centers will be set up in all police stations of the country.
 
10. Ensure overall security of female accused / victim through female police as much as possible.
 
11. One-stop delivery service has been introduced in some police stations of the country. The one-stop delivery service center is in the country in phases
 
     It will be introduced in all police stations.
 
12. Introduce periodic Victim Support Units in all police stations of the country for overall assistance to injured / mentally ill victims.
 
                Will.
 
13. The police will complete the investigation within 03 (three) days of receiving all inquiries regarding passport / verification / firearms license etc.
 
      The report will be sent to the concerned unit.
 
14. If there is no legal assistance from the police station or if there is a complaint against a police officer,
 
     Complaints can be filed along.
 
             In that case the higher authority: -
 
             A) Take effective legal action within 15 (fifteen) days of receipt of written complaint and inform the complainant.
 
             B) Listen carefully to the person appearing in person, take necessary action and give it to the complainant
 
              Let me know.
 
             C) Take necessary action based on the news received on the telephone.
 
15. Commissioner, Additional Commissioner, Concerned Joint Commissioner, DC, ADC and Zonal AC for Metropolitan Area in all police stations.
 
     And Superintendent of Police for the district, Additional Superintendent of Police, ASP (Headquarters), ASP in charge of the concerned circle and police station
 
      The telephone number of the officer will be displayed in the public place of the police station.
 
16. Officers of all levels on duty in the metropolitan and district districts provide assistance to all help seekers at the scheduled time every working day.Will.
 
16. Police members of the police station will maintain uninterrupted communication with the community and will introduce community oriented police service.
 
16. Senior police officers will hold regular crime prevention / public relations meetings with the community and social
 
      Try to find a legal solution to the problem.
 
19. Issue Police Clearance Certificates to candidates seeking employment / higher education abroad.
 
20 If any organization withdraws more money from the bank, the police escort according to the demand to take the money safely
 
     Will be arranged.
 
21. In the metropolitan city / district town, the traffic department in traffic control, what traffic related services are providing, is displayed in public.
 
       Will.